Our customer service is available during business hours (Mon - Fri between 9:00 - 17:00). We will be happy to help you with your questions regarding the use of the OSAsense S18 and/or the OSAsense software. You can reach us by phone at 053 478 75 29.
Our customer service team strives to answer emails from OSAsense customers usually within 8 hours, normally the same business day. Our staff will be happy to assist you with any questions regarding the use of the OSAsense S18 and/or the OSAsense software.
You can reach customer service via email by emailing firstname.lastname@example.org.
Our staff uses Teamviewer to provide better remote support. This allows remote access to assist with hardware or software related questions and firmware updates. Customers can download the Teamviewer Quicksupport software (Windows and Mac OS) via the link in the bar below. Remote support can be used by arrangement or appointment only.
In exceptional cases, we offer on-site support to address problems that cannot be solved through any of the other named resources.
1. Check if the email "OSAsense screening" with the link to the questionnaire ended up in your spam;
2. Contact your own health care provider, they can give you a personal login code that you can use to log into our website. After logging in, you will be taken to the questionnaire.
This is very inconvenient for you. You should contact your health care provider about this. They will tell you the best thing to do.
No, we do not perform sleep apnea screenings ourselves; it is necessary to go through a healthcare provider. If you wish to have a measurement performed, we recommend that you indicate this to your own health care provider.
If your healthcare provider is not already using OSAsense, please have him/her contact us. That way we can discuss options.
Thank you for being interested! If you would like to work with OSAsense, you can sign up here. Would you prefer to learn more first? Then fill out our contact form or call 053-4787529. We would love to think with you!
OSAsense offers flexibility in this regard by making individual arrangements with each party. Would you like to know more or discuss any possibilities for you? Then fill out our contact form or call 053-4787529.
No, this link is unfortunately not currently enabled by HIS/EPD. The advice can be copied (ctrl-c) and pasted (ctrl-v) to the HIS/EPD. It is also possible to download a PDF of each measurement with corresponding advice.